Terms and Conditions

Hawk is Heating and Cooling

Effective Date: 03/20/2026

These Terms and Conditions govern your use of services provided by Hawkins Heating and Cooling LLC ("we", "us", or "our"). By requesting or using our services, you agree to these Terms.

1. Services

Hawk is Heating and Cooling provides HVAC diagnostic, repair, and related services in Columbus, Ohio and surrounding areas.

2. Service Requests

By contacting us to request service, you agree that:

  • You are authorized to request service at the property.
  • You provide accurate and complete information.
  • You understand service availability may vary.

3. Estimates and Pricing

  • Diagnostic/service call fees will be communicated before or at the time of service.
  • Additional repairs will be explained before work is completed.
  • Pricing may vary depending on system condition and required repairs.

4. Payments

Payment is due upon completion of services unless otherwise agreed in writing.

Accepted payment methods may include:

  • Cash
  • Card
  • Digital payment (if applicable)

5. Limitation of Liability

To the fullest extent permitted by law, Hawkins Heating and Cooling LLC is not liable for:

  • Pre-existing system conditions.
  • Failures unrelated to completed repairs.
  • Damage caused by improper use or neglect of HVAC systems.

6. Scheduling and Access

Customers are responsible for:

  • Providing safe and reasonable access to the property.
  • Ensuring pets and hazards are secured.
  • Being available or reachable during service.

7. Text Messaging (SMS)

By opting in, you agree to receive non-marketing SMS messages related to:

  • Service scheduling.
  • Job updates.
  • Follow-up communication.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

8. Cancellations

Appointments should be canceled or rescheduled with reasonable notice so we can adjust our schedule and serve other customers.

9. Changes to Terms

We reserve the right to update these Terms at any time. Updates will be posted on this page, and the Effective Date will be revised accordingly.

10. Contact Information

Hawkins Heating and Cooling LLC
Brand: Hawk is Heating and Cooling
Phone: 614-805-2738
Address: 670 Rarig Ave, Columbus, OH 43219