Privacy Policy

Hawkins Heating and Cooling LLC (“we,” “our,” or “us”) operates under the brand “Hawk is Heating and Cooling” and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

We may collect the following information when you contact us or request services:

Name

Phone number

Service address

Description of your HVAC issue

Any information you provide via forms, phone, or text

2. How We Use Your Information

We use your information to:

Respond to service requests

Schedule appointments

Provide HVAC services

Send service-related updates and communication

Follow up regarding completed or pending work

3. Text Messaging (SMS)

By providing your phone number and opting in, you consent to receive non-marketing text messages from Hawkins Heating and Cooling LLC related to:

Service requests

Appointment scheduling

Job updates

Follow-up communication

Message frequency varies. Message and data rates may apply.
You can reply STOP to opt out or HELP for assistance.

4. Information Sharing

We do not sell or rent your personal information.

We may share information only when necessary to:

Complete a service request

Comply with legal obligations

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse.

6. Cookies and Tracking

Our website may use basic tracking tools to improve user experience and performance. No sensitive personal data is stored through these tools.

7. Your Rights

You may request to:

Access your data

Correct your data

Delete your data

To do so, contact us using the information below.

8. Contact Information

Hawkins Heating and Cooling LLC
Brand: Hawk is Heating and Cooling
Phone: 614-805-2738
Address: 670 Rarig Ave, Columbus, OH 43219

9. Updates to This Policy

We may update this Privacy Policy as needed. Changes will be posted on this page.